Legal Business Name: Ganesha Art Gallery
Brand Name: www.planterwala.com
Business Address: 79, Kumharo Ka Bass, 1st B Road, Sardarpura, Jodhpur, Rajasthan – 342003
Contact Numbers: +91 7014873034, 8529394149
Email: info@planterwala.com

1. Introduction

Ganesha Art Gallery (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website www.planterwala.com.

By visiting or making a purchase on our site, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party gateways)

b) Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate order updates and respond to inquiries

  • To improve website functionality and customer experience

  • For marketing purposes (only with your consent)

  • To comply with legal obligations and prevent fraud

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Payment gateway providers (e.g., Razorpay, Paytm) to process payments

  • Courier partners to deliver your order

  • Email and SMS service providers to communicate order status

  • Legal or regulatory authorities when required by law

All third-party partners are required to handle your data in compliance with applicable data protection laws.

5. Data Security

We use industry-standard security measures including:

  • SSL encryption on our website

  • Secure payment gateways

  • Restricted access to customer data

  • Regular audits and updates to prevent unauthorized access

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Store user preferences

  • Track site performance and traffic patterns

You can manage or disable cookies in your browser settings. However, some features of our site may not function properly without them.

7. Your Rights

As a user, you have the right to:

  • Access your personal information

  • Request corrections or updates

  • Withdraw consent for marketing communications

  • Request deletion of your personal data (subject to legal and transactional obligations)

To exercise your rights, email us at info@planterwala.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please read their privacy policies before sharing any information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted their personal information to us, please contact us for immediate removal.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Revised” date. We recommend reviewing this policy periodically.

Last Revised: June 14, 2025

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

📧 Email: info@planterwala.com
📞 Phone/WhatsApp: +91 7014873034, 8529394149
🌐 Website: www.planterwala.com